Oak Ridge, NC & the Piedmont Triad

The Outdoor Living Contractor Who Actually Shows Up

Custom patios, retaining walls, pools, and full outdoor builds — with Charlie personally on every job. Serving homeowners across Oak Ridge, Summerfield, Kernersville, and 20+ Triad communities.

Get Your Free Project Assessment →

Takes 90 seconds • Charlie responds within 24 hours • No pressure, no obligation

5.0
Google Rating
32+
Five-Star Reviews
22+
Cities Served
100%
Owner On Every Job
24hr
Response Guarantee
If this sounds familiar

You Already Know What You Want. The Problem Is Finding Someone You Can Trust to Build It.

You've had contractors come out, walk your property, take measurements — and then disappear. Quotes that never arrived. Calls that went unanswered. Projects that started and stalled. None of that is your fault. Most outdoor living contractors in the Triad don't have a communication system. They run on chaos, and you pay for it.

Step By Step is different — and not because we say so. Because every single Google review mentions Charlie by name. Because he's on-site, personally, for every project phase. Because when the drainage slope under your future patio matters, he says so before a single stone gets placed — not after.

What We Build

Full-Scope Outdoor Construction — One Crew, One Point of Contact

From the initial land clearing and drainage work to the finished fire feature and pool surround — no subcontractor shuffle, no project hand-offs.

🏡

Outdoor Living Spaces & Hardscape

Custom patios, outdoor kitchens, seating walls, fire pits, fireplaces, and shaded structures. Signature bluestone hardscapes are our specialty.

🧱

Retaining Walls

Block, natural stone, veneer, boulder, and tiered wall designs built for Piedmont Triad clay soil. French drains, weep holes, and engineered drainage included where needed.

🪨

Masonry & Stonework

Natural stone, brick, bluestone, and concrete for patios, walkways, fireplaces, steps, and veneer accents. Residential and commercial.

🏊

In-Ground Pool Construction

Concrete, fiberglass, and vinyl liner pools with sun shelves, LED lighting, waterfalls, spas, smart automation, coping, and surrounding hardscape — fully permitted and drainage-managed.

🪵

Deck Building & Composite Decking

Composite and wood decking with metal and aluminum railings, multilevel layouts, and seamless integration with outdoor kitchen setups.

🚜

Land Clearing & Grading

Tree removal, lot clearing, excavation, drainage solutions, erosion control, soil stabilization, and water redirection — the foundation that determines whether everything else holds.

🛤️

Patio Installation

Stone, paver, and concrete patios with professional grading, drainage, overlays, landscape lighting, steps, and seating walls built for the Triad's clay soil conditions.

🏗️

Concrete Driveways & Walkways

Foundations, slabs, pool decks, and garage floors in stamped, exposed aggregate, and colored finishes. Residential and commercial applications.

Bluestone Is Our Signature. Clay Soil Is Our Specialty.

The Piedmont Triad's clay soil isn't a detail — it's the variable that determines whether a patio holds for 20 years or starts failing in three. We account for base prep, compaction, and drainage from day one. Not as an afterthought. Not as an upsell. As the foundation of every project we build.

Start My Free Assessment →
Real Reviews

What Oak Ridge & Triad Homeowners Say

5.0 stars across 32+ Google reviews — every one mentions Charlie personally.

★★★★★

"Charlie and his crew were phenomenal. From day one he communicated clearly about the timeline, showed up when he said he would, and the finished retaining wall and patio are absolutely beautiful. Finally found a contractor who actually follows through."

Marcus T.
Oak Ridge, NC
★★★★★

"We had three other contractors ghost us after the initial consultation. Charlie responded the same day we filled out the form, came out within the week, and addressed the drainage slope problem that nobody else even mentioned. Project was done on time and exactly as described."

Sandra & Jim P.
Summerfield, NC
★★★★★

"The bluestone patio and outdoor kitchen Charlie built for us is the best investment we've made in our home. He was on-site every day, answered every question directly, and the craftsmanship is outstanding. Reasonable pricing for the quality. Highly recommend."

David K.
Kernersville, NC
Why Step By Step Is Different

Charlie Is On Every Job. Not Sometimes. Every Single One.

Most outdoor living companies grow by routing your project through rotating subcontractors you've never met. You signed a contract with the owner — but by week two, you're dealing with a crew foreman who doesn't know what was agreed to.

That doesn't happen here. Charlie personally manages every project phase — from the drainage assessment before a single stone is placed to the final walk-through before he hands over the space. His name is on every Google review because he's actually there.

  • 24-hour response guarantee — fill out the form, Charlie calls within one business day. No chasing required.
  • Drainage-first approach — we solve the clay soil drainage issue before surface work begins, not after the stone is already down.
  • Itemized, material-specific proposals — you'll know exactly what's included, what materials are being used, and what the timeline looks like in writing.
  • Financing available — flexible payment options for larger projects so sticker shock doesn't derail a backyard you've been planning for years.
  • Full-scope capability — patio, retaining wall, pool, and land clearing all managed by one contractor who understands how each phase connects to the next.
5.0
Google Rating — Every Review
3yr
Building the Triad's Best Backyards
22+
Communities Served Across NC
$0
Cost for Your Project Assessment
How It Works

From First Contact to Finished Backyard — Here's Exactly What Happens

No mystery. No disappearing acts. Here is the process, step by step.

1

Fill Out the Form

90-second assessment below tells Charlie exactly what you're working with so the consultation is productive from minute one.

2

Charlie Calls Within 24 Hours

He answers his own phone. You'll get a real conversation, not a voicemail back-and-forth, not a scheduling bot.

3

On-Site Consultation

Charlie walks your full property, identifies the drainage and grading conditions first, and walks through materials, scope, and timeline in plain language.

4

Itemized Proposal

You receive a written proposal with line items, material callouts, photos from comparable local projects, and a week-by-week timeline. Nothing vague.

5

We Build It

Charlie is on-site personally every day. You have his direct number. When something changes, you hear it from him — not from a crew member you've never met.

"The timeline is what I told you it would be. If something changes — weather, materials, unexpected site condition — I call you the same day. I don't wait until you notice and start wondering what happened. That's how this works." — Charlie

Free Project Assessment

Tell Us About Your Project — Charlie Will Call You Within 24 Hours

90 seconds. No pressure. No obligation. Just an honest conversation about what your backyard could look like.

Project Timeline Property Budget Contact
What are you looking to build?
Select all that apply — most projects combine two or more.
When are you hoping to start?
This helps Charlie schedule your consultation at the right time.
Tell us about your property.
The more specific you are, the more useful your consultation will be.
What's your approximate project budget?
This helps Charlie scope the consultation and present the right material options — not upsell you.
Almost done — where should Charlie reach you?
Charlie personally reviews every submission and calls within 24 hours. No spam, no sales team middleman.

Your information is never sold or shared. By submitting, you agree to be contacted by Step By Step Outdoor Living LLC regarding your project inquiry. You can opt out at any time.

Service Area

Serving Oak Ridge, Summerfield & the Full Piedmont Triad

If you're in the Triad region, we likely serve your neighborhood. Call us to confirm.

Oak Ridge Summerfield Greensboro Winston-Salem High Point Kernersville Lewisville Clemmons Stokesdale Thomasville Archdale Jamestown Pleasant Garden Rural Hall Walkertown McLeansville King Reidsville Trinity Mayodan Madison Walnut Cove